Illustrative restoration story ending with homeowners thanking a restoration manager
Disaster restoration · Available 24/7

When disaster strikes, we answer.

Water, fire & mold damage restoration for homes and businesses. IICRC-certified expertise, 40+ years of experience, and help navigating insurance.

Open 24/7, 365 daysIICRC CertifiedCalifornia · Oregon · Illinois

Google

Reviews

IICRC

Certified

EPA

Lead-Safe

BBB

Business profile

40+ years

Experience

Our Locations

Local teams. One standard of care.

Portland, OR

Portland Metro · Hillsboro

(503) 664-6907
San Francisco Bay Area, CA

South San Francisco & Marin County

(650) 873-7867
40+

Years of experience

24/7

Emergency availability

3

States served

365

Days a year

A clearer way forward

From first call to final restoration.

A careful process helps reduce uncertainty during an already difficult time.

01

Respond

Tell us what happened. Our emergency team is available around the clock.

02

Assess

We evaluate the damage and document affected areas.

03

Mitigate

The team addresses the immediate issue and begins appropriate cleanup.

04

Restore

We work toward returning your property to its pre-loss condition.

Insurance support

Restoration is hard enough. The paperwork shouldn't be.

We document affected areas, communicate clearly and can coordinate with your insurance adjuster while restoration moves forward.

Restoration crew documenting and drying a water-damaged property

Why Vital

Experienced hands. Human-first care.

Certified expertise

IICRC-certified and EPA Lead-Safe certified.

Insurance coordination

Documentation and communication to help you navigate the claim.

Owner-led attention

Owner Tim Brown is on site at most jobs.

Water to recovery

The right tools for extraction, drying and restoration.

Care beyond cleanup

Thoughtful support for fire, smoke and sensitive situations.

Homes & businesses

Property restoration for residential and commercial clients.

In their words

When it matters most, people remember who showed up.

More Google reviews

“Going through one of the worst experiences of my life, Tim Brown and his crew at Vital Restoration were my saving grace. They are the most professional, detail oriented, quickest, and cleanest group that I have ever seen work. If you ever need fire damage repair work done, I wouldn't recommend anyone else.”

Samuel S. · Google review

“Tim and his team are fantastic. We have needed to use them for a flood in our basement and to check into a possible mold situation. Both times they were prompt, professional, and very helpful!”

Andrew P. · Google review

“My washing machine flooded a portion of my home. Tim came right out on a Friday evening, after hours, to assess the damage and offer suggestions. He even gave helpful tips I could do on my own. He was truly more interested in helping me than making a profit.”

Genevieve M. · Google review

Common questions

A few answers before your next step.

Can I call at any hour?+

Yes. Our emergency hotline is available 24 hours a day, 365 days a year. Tell us what happened and where the property is located so we can discuss next steps.

Do you work with insurance?+

We can help document damage and coordinate with your insurance adjuster. Coverage and claim decisions are determined by your insurance provider.

What should I do first after water damage?+

If it is safe, stop the water source and stay clear of electrical hazards. Avoid entering contaminated water. Then call for professional guidance.

Do you handle commercial properties?+

Yes. Vital Restoration provides commercial and residential emergency restoration services.

Is mold always visible?+

No. Moisture can remain inside materials and hidden spaces. An assessment can help identify the source and extent of a problem.

What does a free estimate include?+

Tell us about your property and the damage. We will discuss the next steps and how an assessment can be arranged.

Franchise opportunity

Bring Vital Restoration to your community.

Own an essential, purpose-driven business backed by 40+ years of restoration experience.

Restoration specialists working in a water-damaged home

Available 24/7 · 365 days

Disaster doesn't wait. Neither do we.

Talk to a real restoration team about what happened.

Call nowText usEstimate